Terms & Conditions and Privacy Policy
Data Policy
Effective Date: 9/01/2024
At eRepair ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. Please take a moment to review this policy to understand our practices regarding your personal information.
1. Information We Collect
We may collect personal information that you provide to us when using our website, including but not limited to:
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Name
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Email address
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Phone number
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Billing and shipping address
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Device information (if applicable)
2. How We Use Your Information
The personal information we collect is used solely for the following purposes:
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Processing and fulfilling your orders
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Providing customer support
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Improving our services and website functionality
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Communicating with you regarding updates or promotions (if you opt-in)
3. Information Sharing and Disclosure
We are committed to protecting your privacy. eRepair does not sell, share, or distribute your personal information to third parties for marketing purposes. We will only share your information with trusted service providers as needed to process your transactions or deliver services, and these providers are bound by strict confidentiality agreements.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is accessible only by authorized personnel with special access rights to such systems.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before sharing any personal information.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to make any changes or have questions about this Privacy Policy, please contact us at [Insert Contact Information].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us below
Device Selling Terms & Conditions
At eRepair, we are committed to providing a secure and seamless device selling experience. To ensure a smooth transaction, please carefully read and adhere to the following terms and conditions.
Important Note:
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We do NOT purchase locked devices.
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Devices must be unlocked, with all personal data and accounts (e.g., Apple ID, Google accounts) removed prior to testing.
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Devices that are locked or have active iCloud accounts will NOT receive an offer, and inquiries regarding these devices will not be responded to.
For devices that are locked or found, please refer to the section below on steps you can take to handle them responsibly.
1. Acceptance of Terms
By using our automated widget on https://www.erepairchicago.com/sell , https://www.erepairchicago.com/sell-iphone-chicago , and every other widget on https://www.erepairchicago.com , you agree to these Terms and Conditions. If you do not accept these terms, please do not use the widget or proceed with selling your device to eRepair.
2. Eligibility
2.1 You must be 18 years or older to sell a device to eRepair.
2.2 You must be the rightful owner of the device, or you must have full authority to sell it. Proof of ownership may be required.
3. Device Valuation Process
3.1 The quoted price provided through our automated widget is based on the details you provide, including the device model, condition, and specifications.
3.2 The final price is subject to in-store inspection at eRepair, located at:
1719 W North Ave, Chicago, IL 60622
to verify the device’s condition and ensure it matches the information provided during the online estimate.
4. Device Testing
4.1 All devices brought to the store will undergo thorough testing to confirm functionality, including but not limited to:
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Power and booting
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Display and touchscreen functionality
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Battery health
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Camera, speaker, microphone, and other hardware performance
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Activation lock (e.g., iCloud or Google account removal).
4.2 Any issues identified during the testing process may result in a revised offer or refusal to purchase the device.
5. Locked Devices
5.1 Devices that are locked or have active accounts (e.g., iCloud or Google) cannot be purchased under any circumstances.
5.2 If you have found a locked device, here are steps you can take:
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Attempt to contact the original owner using any information on the device.
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Turn it in to your local law enforcement or lost-and-found service.
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Do not attempt to unlock or bypass security features, as this may be illegal.
6. Revised Offers
6.1 If discrepancies are found between the condition stated during the online valuation and the actual condition of the device, eRepair reserves the right to provide a revised offer.
6.2 You are under no obligation to accept the revised offer. If declined, the device will be returned to you immediately.
7. Payment
7.1 Payments will be issued only after the in-store testing process is completed and the offer is accepted by you.
7.2 Payment methods include [Zelle, Venmo, Cashapp and Apple Pay].
8. Data Responsibility
8.1 You are responsible for ensuring that all personal data is removed from the device before selling. This includes performing a factory reset and removing any accounts (e.g., Apple ID, Google account).
8.2 eRepair is not liable for any data left on the device.
9. Fraud Prevention
9.1 Devices reported as stolen, blacklisted, or involved in fraudulent activity will not be purchased. eRepair reserves the right to report such devices to the appropriate authorities.
10. Liability Disclaimer
10.1 eRepair is not responsible for any damage, loss, or malfunction of the device that may occur during testing if it is due to pre-existing issues or conditions inherent to the device.
10.2 eRepair will handle all devices with care, but any device brought in for testing is done so at the seller's own risk.
11. Non-Returnable Items
11.1 Once the sale is completed, the transaction is final, and the device cannot be returned to you.
11.2 Devices left unclaimed for more than 7 days after a revised offer is declined will be considered abandoned, and eRepair reserves the right to dispose of or recycle the device.
12. Accuracy of Information
12.1 Sellers are required to provide accurate and truthful information about the device during the valuation process. Providing false or misleading information may result in disqualification from the sale and/or legal action.
13. Right to Refuse Service
13.1 eRepair reserves the right to refuse to purchase any device for any reason, including but not limited to concerns about ownership, device condition, or discrepancies in the provided information.
13.2 eRepair reserves the right to refuse service to individuals suspected of fraud, theft, or any activity that violates local, state, or federal laws.
14. Ownership Certification
14.1 By selling your device to eRepair, you certify that you are the legal owner of the device and that it is not stolen, blacklisted, or subject to any legal claims.
14.2 Any device found to be involved in illegal activity will be reported to the authorities, and no payment will be issued.
15. Confidentiality
15.1 Any personal information collected during the selling process will be handled in compliance with our Privacy Policy to protect your data and privacy.
16. Changes to Terms
eRepair reserves the right to modify these terms and conditions at any time. The latest version will always be available on our website or in-store.